Your guarantee states that you will reimbursecustomers for the cost of a new phone if the case fails to protect it from any of the following:(a) a drop of no more than 6 feet onto any surface; (b) spills of any beverage or commonhousehold chemical; (c) being crushed by any object weighing up to 100 pounds; or (d) beingchewed on by dogs, cats, or other common household pets.Jack Simmons, a rancher from Wyoming, emailed your customer support staff, requestingreimbursement after he dropped his iPhone in his hog barn and a 900-pound boar crushed it ina single bite.Your task: Write an email response to the customer, denying his request for a new phone.Use the attached Professional Memo template to simulate the email format.
